Bombardier is a very interesting case study which provided detailed knowledge about ERP. The consultants from Dynamic Consulting created an informational and interactive discussion on the depth and breadth of the implementation of ERP. Bombardier is a very huge organization in the transportation industry which has its functions ranging in procurement, manufacturing, production, finance and human resources. With this scope of the functions, ERP was the obvious solution to integrate the enormous information. With the vision of Bombardier of heading towards a “one company” platform, ERP has proved to be a rigorous tool of making it a reality.
The presentation made by the consultants was very thought provoking and informative which focused on minute details and evaluating Bombardier with the best practices. This assessment would help to identify the loop holes existing in the system and allow making appropriate decisions to improve the efficiency of the system. The problem facing Bombardier was fragmented IT infrastructure due to expansion policy though acquisitions. The ERP system had enormous advantages of effective inventory management, reduction of manual tasks, and supporting new programs.
After unsuccessful implementation of ERP in the first rollout, Bombardier obtained rigorous feedback and implemented corrective actions in the second rollout resulting in successful implementation of ERP in the organization. The evaluation of the first and second roll out by the consultants showed a dramatic improvement in the executive management. I was quite impressed by the dynamics of transformation that integrated the levels of best practices. I agree to the areas of improvement recommended by the consultants that included project management, knowledge transfer and adoption.
The executives also expressed concerns over various issues related to evaluation of the rollouts. The consultants explained the reason behind giving the scores for respective components of the scorecard. I agree with the recommendations made by the consultants that Bombardier would definitely raise to perfection if it adopts these suggestions and implement ERP to the optimal level.
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